Consumer Solutions

“This is an attempt to collect a debt by a debt collector. Any information obtained may be used for that purpose”

States Recovery Systems, Inc. understands that each consumer financial situation is different.  We are here to help.  Please contact any of our experience Account Representatives at (800) 211-1435 to discuss your repayment options today.


Ask Dr. Debt

Federal Trade Commission & Fair Credit Reporting

Annual Credit Report
Requests with the three major credit bureaus (Experian, TransUnion, Equifax)

The Health Insurance Portability and Accountability Act (HIPAA)

Victim of Identity Theft
If you think you are a victim of identity theft, please visit:


If you have received a letter or a phone call from States Recovery Systems, Inc. concerning funds owed, the easiest way to make a payment is to use our secure online payment service to make payments worldwide. You may also call our toll free number at 800-211-1435 to discuss other methods of payments accepted. For details, please visit our Make a Payment site.
If you have received a letter or a phone call from States Recovery Systems, Inc. concerning funds owed, the easiest way to ask a question is to call our toll free number at 800-211-1435, a Customer Service Representative would be happy to assist you.

If you have a general question about debts, “Ask Dr. Debt” is an independent consumer advocacy site that provides detailed answers to many types of debt related questions:

States Recovery Systems, Inc. does not operate or sponsor “Ask Dr. Debt” and has no control or responsibility for the answers provided.

States Recovery Systems, Inc. takes complaints very seriously and every complaint receives attention. Please send all complaints in writing to:

Compliance Department
P.O. Box 2860
Rancho Cordova, CA 95741

Please include:

  • Your name
  • Account number (if known)
  • Your contact information including phone number and address
  • The date of the action that prompted the complaint
  • The names of anyone you spoke with or had contact with
You may request a copy of your credit report from the three major credit bureaus:

P. O. Box 740241, Atlanta, GA 30374-0241 Tel: 800-685-1111

P. O. Box 9595 [see note], Allen, TX 75013-9595 Tel: 888-397-3742

Trans Union
P. O. Box 1000, Chester, PA 19022 Tel: 800-888-4213

Make A Payment

Secure & Safe Payment Method

You can use our secure payment method to make payment worldwide